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typingAnimation{0%{-webkit-transform:translateY(0px)}28%{-webkit-transform:translateY(-5px)}44%{-webkit-transform:translateY(0px)}}.sa-video-player-wrapper{background:var(--neutral-white);border:1px solid #ebebeb;padding:8px 10px;border-radius:10px 10px 10px 0/10px 10px 10px 0px;max-width:80%;position:relative;margin-bottom:12px;margin-left:8px}.sa-video-player{border-top-left-radius:10px;border-top-right-radius:10px;padding-bottom:16px;max-width:100%}.sa-video-player video{border-top-left-radius:8px;border-top-right-radius:8px;cursor:pointer}.sa-video-player .placeholder.video{display:flex;align-items:center;justify-content:center;height:150px;width:100%;background-color:#d7d7d7;margin-bottom:4px;border-top-left-radius:10px;border-top-right-radius:10px}.sa-video-player .placeholder.video button{background:inherit;cursor:pointer;border:none}.sa-video-player .heading{display:block;color:var(--font-black);text-align:left;margin-bottom:8px;word-break:break-word;font-size:14px}.sa-video-player .error-container{display:flex}.sa-video-player .error{font-size:12px;padding:2px;color:var(--user-form-error);margin:auto}.sa-video-player .controls{display:flex;border:1px solid #ebebeb;border-top:none;border-bottom-left-radius:10px;border-bottom-right-radius:10px;height:40px;transform:translateY(-4px);margin-bottom:8px}.sa-video-player .controls .play-pause{display:flex;align-items:center;justify-content:center;border-right:1px solid #ebebeb;width:40px;cursor:pointer}.sa-video-player .controls .play-pause button{background:inherit;cursor:pointer;border:none}.sa-video-player .controls .time-info{color:#6e7781}.sa-video-player .seek-bar-container{display:flex;flex:1;align-items:center}.sa-video-player .seek-bar-container .time-elapsed,.sa-video-player .seek-bar-container .total-time{color:var(--misc-sa-grey);padding:0 8px;font-size:14px}.sa-video-player .seek-bar-container .seek-bar{flex:1;border-radius:8px;border:1px solid #9f9f9f;background:#ebebeb;height:8px}.sa-video-player .seek-bar-container .seek-bar .elapsed-duration{background:#7e7e7e;height:100%}.sa-video-player .timestamp-container{position:absolute;bottom:8px;right:8px;color:var(--misc-sa-grey);font-size:12px;line-height:16px}.notification-wrapper{display:flex;position:absolute;z-index:1000;right:-240px;top:50px;width:240px;min-height:120px;padding:16px 8px;filter:drop-shadow(0px 2px 8px rgba(5,30,57,.2));border-radius:4px}.notification-wrapper--success{border-left:4px var(--state-teal-default) solid;background:#f1faf8}.notification-wrapper--success .notification-header{color:var(--state-teal-default)}.notification-wrapper--warning{border-left:4px #e17500 solid;background:#fff6ed}.notification-wrapper--warning .notification-header{color:#e17500}.notification-wrapper--error{border-left:4px var(--state-red-default) solid;background:#fff5f4}.notification-wrapper--error .notification-header{color:var(--state-red-default)}.notification-wrapper--show{right:8px;animation:notificationShow .5s}.notification-wrapper--hide{right:-240px;animation:notificationHide .5s}.notification-icon{line-height:26px;margin-right:8px;margin-top:6%}.notification-content{width:100%}.notification-header{font-size:14px;margin-bottom:5px;line-height:20px;margin-right:20px}.notification-text{font-size:12px;line-height:16px;color:#686868}.notification-crossIcon{position:absolute;right:10px;top:6px;padding:0 5px;cursor:pointer}.notification-crossIcon:hover svg path{fill:#2d2929}@keyframes notificationShow{0%{right:-240px}to{right:8px}}@keyframes notificationHide{0%{right:8px}to{right:-240px}}:root{font-family:Rubik-Medium;--rubik-light: "Rubik-Light";--rubik-medium: "Rubik-Medium";--rubik-regular: "Rubik-Regular";--roboto-regular: "Roboto-Regular";--roboto-medium: "Roboto-Medium";--font-black: #000000;--opacity-white-05: #fafafa0c;--opacity-white-10: #fafafa19;--opacity-white-30: #fafafa4c;--opacity-blue-15: #55627226;--opacity-black-10: #00000019;--opacity-black-11: #0000001c;--opacity-black-15: #00000026;--opacity-black-30: #1212124c;--box-header: #1c1a1840;--box-body: #1c1a1819;--checkbox-border: var(--core-grey-70);--main-button: #e9ebed;--menu-nav-active: #00856f;--agents-background: #394d65;--search-input-input: #eaecee;--contact-tag: #4b5c6f;--joint-button: #3b5169;--plugin-tag-background: #efe9e9;--stats-border-grey: #dadada;--stats-hover-grey: #cdcccd;--switcher-grey: #cccccc;--login-left-color: #333333;--login-error: #ff6161;--main-link-hover: #1e3246;--nav-voice-icon: #8c97a1;--menu-aftercall-background: #101010;--realtime-dropdown-font: #464646;--dialler-keypad-label: #696969;--delete-dialog-font: #959595;--user-form-error: #f96854;--audio-player-wrapper: #787f88;--track-background-plank: #dfdfdf;--track-2-background: #3f84bd;--calllog-background: #293644;--primary-blue-light: #9fabb8;--primary-blue-default: #405772;--primary-blue-dark: #2b3d51;--primary-black-light: #8d8c8b;--primary-black-default: #1c1a18;--primary-black-dark: #100e0d;--primary-black: #000000;--state-red-light: #ff9b8d;--state-red-default: #e41d00;--state-red-dark: #d23219;--state-orange-light: #eeb97f;--state-orange-default: #de7300;--state-orange-dark: #b45a00;--state-teal-light: #7fcfc1;--state-teal-default: #00856f;--state-teal-dark: #007d69;--state-lightblue-light: #9dc1df;--state-lightblue-default: #3b83bf;--state-lightblue-dark: #1d6098;--brand-blue: #007cff;--brand-green: #43cb53;--neutral-grey-100: #2d323c;--neutral-grey-80: #69696e;--neutral-grey-60: #a0a0a0;--neutral-grey-40: #e6e6e6;--neutral-grey-20: #f4f5f6;--neutral-white: #ffffff;--shadow-over: 10px 2px 10px #000000;--shadow-out: 10px 2px 5px #000000;--outline-grey-100: #37414b;--outline-grey-80: #556272;--outline-grey-60: #959da7;--outline-grey-40: #e1e1e6;--outline-grey-20: #f4f5f6;--outline-white: #ffffff;--outline-red: #ff381b;--outline-orange: #de7300;--outline-teal: #00856f;--outline-lightblue: #3b83bf;--outline-blue: #405772;--underline-red: #ff381b;--underline-orange: #de7300;--underline-teal: #00856f;--underline-lightblue: #3b83bf;--underline-blue: #405772;--misc-tint-light: #ffffff;--misc-tint-dark-10: #1c1a181a;--misc-tint-dark-60: #1c1a1899;--misc-tint-red: #ff381b19;--misc-tint-orange: #de730019;--misc-tint-teal: #00856f19;--misc-tint-lightblue: #3b83bf19;--misc-tint-blue: #40577219;--misc-blue-grey: #556679;--misc-purple: #7837c8;--misc-sa-grey: #686868;--misc-pink: #cd378c;--misc-brown: #8e4a00;--demo-yellow: #f9c754;--demo-purple: #9d82ab;--demo-green: #7fa256;--demo-blue: #5667a2;--demo-violet: #a2568a;--core-text-light-grey-disabled: #727272;--stroke-gray: #8F8F8F;--core-grey: #686868;--core-grey-90: #191919;--core-grey-80: #353535;--core-grey-70: #565656;--core-grey-60: #7E7E7E;--core-grey-50: #9F9F9F;--core-grey-40: #BDBDBD;--core-grey-30: #D7D7D7;--core-grey-20: #EBEBEB;--core-grey-10: #F8F8F8;--core-grey-placeholder: #767676;--core-coolgrey: #6E7781;--core-coolgrey-90: #131B23;--core-coolgrey-80: #2F373F;--core-coolgrey-70: #2F373F;--core-coolgrey-60: #788087;--core-coolgrey-50: #9AA1A8;--core-coolgrey-40: #B8BFC5;--core-coolgrey-30: #D2D8DF;--core-coolgrey-20: #E7ECF2;--core-coolgrey-10: #F5F9FD;--core-blue: #1D65A1;--core-blue-90: #051E39;--core-blue-80: #00437B;--core-blue-70: #1D65A1;--core-blue-60: #458DC9;--core-blue-50: #66AEEA;--core-blue-40: #8BCAFF;--core-blue-30: #B9DFFF;--core-blue-20: #DCEFFF;--core-blue-10: #F3F9FF;--core-darkblue: #4B647F;--core-darkblue-90: #051E39;--core-darkblue-80: #213A54;--core-darkblue-70: #415B75;--core-darkblue-60: #6A829E;--core-darkblue-50: #8AA3BF;--core-darkblue-40: #A8C1DD;--core-darkblue-30: #C2DCF6;--core-darkblue-20: #DEEEFF;--core-darkblue-10: #F3F9FF;--core-teal: #006B59;--core-teal-90: #001F1A;--core-teal-80: #004237;--core-teal-70: #006B59;--core-teal-60: #009279;--core-teal-50: #11A58C;--core-teal-40: #57BDAB;--core-teal-30: #9DDAD0;--core-teal-20: #D7F0EC;--core-teal-10: #F1FAF8;--core-red: #E41D00;--core-red-90: #430800;--core-red-80: #8D1200;--core-red-70: #E41D00;--core-red-60: #FF4B31;--core-red-50: #FF7965;--core-red-40: #FFA395;--core-red-30: #FFC7BF;--core-red-20: #FFE3DF;--core-red-10: #FFF5F4;--accent-green: #28A05F;--accent-green-90: #081F13;--accent-green-80: #114227;--accent-green-70: #1B6C40;--accent-green-60: #259357;--accent-green-50: #36A66A;--accent-green-40: #71BE92;--accent-green-30: #ACDAC1;--accent-green-20: #DDF0E6;--accent-green-10: #F3FAF6;--accent-yellow: #D7BB26;--accent-yellow-90: #2A2507;--accent-yellow-80: #594E10;--accent-yellow-70: #917E1A;--accent-yellow-60: #C5AC23;--accent-yellow-50: #DABF34;--accent-yellow-40: #E5D16B;--accent-yellow-30: #F0E5AC;--accent-yellow-20: #F9F4DD;--accent-yellow-10: #FDFBF3;--high-contrast-yellow: #FFDD00;--accent-orange: #E17500;--accent-orange-90: #291500;--accent-orange-80: #572D00;--accent-orange-70: #8E4A00;--accent-orange-60: #D06C00;--accent-orange-50: #F78B16;--accent-orange-40: #FFAE57;--accent-orange-30: #FFCE99;--accent-orange-20: #FFE6CC;--accent-orange-10: #FFF6ED;--high-contrast-orange: #C45500;--accent-pink: #CD378C;--accent-pink-90: #450027;--accent-pink-80: #920053;--accent-pink-70: #B62075;--accent-pink-60: #DE489D;--accent-pink-50: #FF69BE;--accent-pink-40: #FF97D2;--accent-pink-30: #FFC0E4;--accent-pink-20: #FFE0F1;--accent-pink-10: #FFF4FA;--accent-purple: #7837C8;--accent-purple-90: #2E0066;--accent-purple-80: #5212A2;--accent-purple-70: #7433C3;--accent-purple-60: #9C5BEB;--accent-purple-50: #B980FF;--accent-purple-40: #CFA8FF;--accent-purple-30: #E2CAFF;--accent-purple-20: #F0E4FF;--accent-purple-10: #FAF6FF}.sa-warning-notification-wrapper{display:grid;grid-template-columns:40px 1fr 30px;height:40px;background-color:#fff;border-radius:3px;box-shadow:0 2px 8px #01030633}.sa-warning-notification-icon-wrapper{display:flex;position:relative}.sa-warning-background-icon{width:40px;height:40px}.sa-warning-icon{position:absolute;top:10px;left:10px}.sa-warning-close-icon{position:absolute;top:15px;left:10px;cursor:pointer}.sa-warning-not-config-text{padding-left:10px;padding-right:10px;font-size:14px;font-weight:400;align-self:center;text-align:center}.sa-wysiwyg{color:#000}.sa-wysiwyg-label{font-size:12px;margin-bottom:2px;color:var(--audio-player-wrapper, #787f88);padding-top:20px}.sa-wysiwyg-wrapper{display:flex;flex-direction:column-reverse;box-sizing:content-box}.sa-wysiwyg-wrapper:focus{outline:none}.sa-wysiwyg-editor{border:1px solid #e6e6e6;border-radius:4px 4px 0 0;min-height:200px;padding-left:10px;cursor:text;height:100%;overflow:auto;box-sizing:border-box}.sa-wysiwyg-editor ul li{display:list-item;list-style-type:disc}.sa-wysiwyg-editor a{text-decoration:underline}.sa-wysiwyg-editor blockquote{border-left:5px solid #f1f1f1;padding-left:5px}.sa-wysiwyg-editor pre{background:#f1f1f1;border-radius:3px;padding:1px 10px}.sa-wysiwyg-editor .public-DraftStyleDefault-block{margin:1em 0}.sa-wysiwyg-toolbar{margin-bottom:0!important;border-radius:0 0 4px 4px!important;background:#f4f5f6!important;padding:4px 0 4px 4px!important;border:1px solid #f1f1f1;display:flex;justify-content:flex-start;flex-wrap:wrap;font-size:15px;-webkit-user-select:none;user-select:none}.sa-wysiwyg-toolbar>div{margin-bottom:0!important}.sa-wysiwyg-toolbar__quick-replies{order:-1;margin-left:2px;display:flex;flex-direction:row}.sa-wysiwyg-toolbar .rdw-option-wrapper{height:24px;width:24px;background:#f4f5f6!important;border-radius:4px!important}.sa-wysiwyg-toolbar .rdw-option-wrapper:hover{background:#1c1a181a!important;box-shadow:none!important}.sa-wysiwyg-image{display:flex;padding:8px;border:solid 1px #696969;border-radius:10px;width:fit-content;margin-bottom:8px;align-items:center}.sa-wysiwyg-image>img{margin:0 16px 0 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